Patient-First Medical Front Desk & Scheduling Clerk

Southwest General; Middleburg Heights (OH); On-site; USD 29,000 - 36,000; Full time

Job summary

Southwest General in Middleburg Heights, OH is seeking a receptionist to support front desk operations. The role emphasizes public contact, phone and in-person interactions with patients and families, scheduling appointments, typing, and charting while maintaining confidentiality.

The ideal candidate will have a high school diploma, basic PC skills, and at least one year of clerical experience; typing 30 wpm and familiarity with billing/coding like ICD-9/CPT are preferred.

Qualifications

• High school diploma or equivalent required; medical terminology knowledge preferred.
• Six months to one year clerical experience preferred; typing speed of at least 30 wpm.
• Basic computer literacy required; filing systems knowledge preferred; ICD-9/CPT coding familiarity a plus.

Responsibilities

• Schedule appointments and coordinate front desk activities.
• Greet patients and family members; manage telephone and in-person inquiries.
• Perform typing, filing, charting, and routine clerical tasks.
• Maintain confidentiality and support billing and organizational processes.

Skills

Typing 30 wpm

Customer relations

Communication skills

Strong organizational skills

Education

High school diploma or equivalent

Job description

Southwest General in Middleburg Heights, OH is seeking a receptionist to support front desk operations. The role emphasizes public contact, phone and in-person interactions with patients and families, scheduling appointments, typing, and charting while maintaining confidentiality.

The ideal candidate will have a high school diploma, basic PC skills, and at least one year of clerical experience; typing 30 wpm and familiarity with billing/coding like ICD-9/CPT are preferred.