Part-Time Medical Receptionist

Aylo Health, LLC; Canton (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Aylo Health, LLC is seeking a Front Desk Receptionist in Canton, GA. You will deliver excellent patient and caller service, greet visitors, determine visit purpose, and direct them to the appropriate staff while upholding HIPAA and clinic privacy policies.

The role involves updating patient accounts, handling basic billing tasks, answering phones, data entry, and coordinating with care teams to ensure timely service.

Qualifications

• High School graduate or equivalent; Medical Receptionist Certificate a plus.
• 1+ years of medical office receptionist experience; Medical Receptionist Certificate a plus.
• Regular and reliable attendance is an essential function of the position.
• Computer literate with entry level working knowledge.
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks.

Responsibilities

• Provide excellent customer service for patients and visitors, in person and by phone.
• Greet patients/visitors and determine visit purpose; direct them appropriately.
• Maintain patient accounts by updating personal and financial information.
• Record and collect patient charges; manage third-party claims.
• Protect patient privacy and confidentiality per HIPAA and clinic policies.
• Keep waiting areas organized and clean; assist with general office duties.
• Transfer calls as needed and support call center when necessary.

Skills

Customer service

Confidentiality

Verbal communication

Written communication

Time management

Education

High School Diploma

Tools

Data entry software

Job description

Under direction of the Office Manager, the Front Desk Receptionist essential duties include providing excellentcustomer/patient services via phone and in person.

ESSENTIAL FUNCTIONS:

• Must provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to Clinic policies and HIPAA requirements
• Welcomes and greets patients/clients/visitors to the medical practice in a manner that is helpful and friendly; determines purpose of visit and direct patients/clients/visitors
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
• Performs day-to-day administrative functions and general office duties including but not limited to copying, filing, faxing, answering phones and data entry
• Transfer telephone calls as needed; works with call center representative to ensure adequate patient support is all times
• Adheres to all policies on safety and security; maintains restricted areas safe by safeguarding entry and computer system passwords in strict confidentiality
• Clean, sanitize and maintain patient waiting areas, office files, and front-desk areas in a manner that is organized
• Assist with other duties as assigned
• General cleaning duties to ensure that the office remains clean and tidy for both patients and staff

QUALIFICATIONS REQUIRED:

• High School graduate or equivalent required, Medical Receptionist Certificate a plus
• 1+ years of experience medical office receptionist experience; Medical Receptionist Certificate a plus
• Regular and reliable attendance is an essential function of the position
• Computer literate with entry level working knowledge
• Demonstrated ability to organize, coordinate, prioritize, and facilitate many on-going tasks at one time
• Duties require professional verbal and written communication skills
• Ability to work independently or with a team