Patient-First Medical Assistant & Front Desk Pro

Phpmcs; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

Flagship Health is seeking a dual Medical Assistant and Front Desk Receptionist to join our team in Texas. This position combines clinical and administrative responsibilities and serves as the first point of contact for patients throughout their care experience.

Responsibilities include greeting patients, handling calls, scheduling appointments, verifying demographics and insurance, collecting payments, updating EMR, and supporting providers during visits. CPR and MA certification required.

Qualifications

• High school diploma or GED required.
• Current Medical Assistant certification and CPR certification required.
• Experience in a medical office or front desk role preferred.
• Fluent in English; bilingual in Spanish strongly preferred.

Responsibilities

• Greet patients, answer calls, and schedule appointments.
• Verify demographics and insurance; collect documentation.
• Process payments and balance daily collections.
• Maintain patient records in EMR accurately.
• Escort patients and prepare them for examinations.
• Take and document vital signs and basic history.
• Assist physicians during examinations and procedures.
• Prepare exam rooms and maintain supplies.
• Adhere to HIPAA and universal precautions.
• Coordinate communication between patients, providers, and external organizations.

Skills

Customer service focus

Professional communication

Organizational skills

EMR systems

Multitasking in healthcare

HIPAA confidentiality

Bilingual English/Spanish

Education

High School Diploma or GED

Medical Assistant Certification

CPR Certification

Tools

EMR systems

Microsoft Office

Telephone systems

Job description

Flagship Health is seeking a dual Medical Assistant and Front Desk Receptionist to join our team in Texas. This position combines clinical and administrative responsibilities and serves as the first point of contact for patients throughout their care experience.

Responsibilities include greeting patients, handling calls, scheduling appointments, verifying demographics and insurance, collecting payments, updating EMR, and supporting providers during visits. CPR and MA certification required.