Patient-First Front Office Associate | Growth & Benefits

Ideal Dental; Cedar Hill (TX); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits for employee

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental in Cedar Hill, TX is seeking a Front Office Associate to deliver exceptional patient experiences. You will be the first friendly face, handle check-ins, verify appointments, and support the dental team with a welcoming, organized reception.

This role emphasizes clear communication, efficient scheduling, and accurate financial discussions with patients. You will coordinate appointments, confirm reminders, and ensure a positive, smooth visit for guests and colleagues.

Qualifications

• Welcoming smile and positive attitude
• Exceptional communication and customer service skills
• A passion for serving and engaging with guests

Responsibilities

• Welcome guests with a warm, friendly, first impression as their go-to point of contact
• Deliver outstanding customer service and ensure each guest has a positive experience
• Efficiently managing appointment confirmations and adjusting schedules to keep things running smoothly
• Coordinating financial agreements and ensuring clarity for guests
• Maintaining a clear, organized, and inviting office environment for both guests and team members
• Assisting with other tasks as needed to support the office and team

Skills

Customer service

Communication skills

Positive attitude

Guest engagement

Job description

Ideal Dental in Cedar Hill, TX is seeking a Front Office Associate to deliver exceptional patient experiences. You will be the first friendly face, handle check-ins, verify appointments, and support the dental team with a welcoming, organized reception.

This role emphasizes clear communication, efficient scheduling, and accurate financial discussions with patients. You will coordinate appointments, confirm reminders, and ensure a positive, smooth visit for guests and colleagues.