Smile-First Front Office Associate | Dental Concierge

Ideal Dental

Flower Mound (TX)

On-site

USD 32,000 - 42,000

Full time

8 days ago

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Benefits offered by this job

Medical insurance

Discounted dental benefits

Paid holidays

PTO

401K

Employee scholarship program

Job summary

Ideal Dental is seeking a Front Office Associate to welcome guests, provide exceptional customer service, and support the dental team while contributing to a positive patient experience. You will be trained with the tools and resources to grow professionally and help create healthy, confident smiles.

Join a clinician-founded, clinician-led group focused on patient-centered care and innovation. This role emphasizes friendliness, organization, and effective communication in a dynamic dental office

Qualifications

Welcoming demeanor and ability to make guests feel at home.
Strong communication and customer service skills.
Genuine passion for serving guests and meeting their needs.

Responsibilities

Welcome guests with a warm, friendly first impression as their go-to contact.
Deliver outstanding customer service to ensure a positive guest experience.
Efficiently manage appointment confirmations and adjust schedules to keep things running smoothly.
Coordinate financial agreements and ensure clarity for guests.
Maintain a clear, organized, and inviting office environment for guests and team.
Assist with other tasks to support the office and team.

Skills

Welcoming guests

Exceptional communication

Customer service mindset

Job description

Join a clinician-founded, clinician-led group focused on patient-centered care and innovation. This role emphasizes friendliness, organization, and effective communication in a dynamic dental office

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