Bilingual Front Desk & Scheduling Specialist

Open Door Community Health Centers; Crescent City (CA); On-site; USD 34,000 - 40,000; Full time

Job summary

Open Door Community Health Centers in Crescent City, CA is seeking a Clinical Receptionist to welcome patients, check them in, and coordinate appointments. You will answer phones, enter information in EMR and scheduling systems, collect co-payments, and help patients access services with empathy and professionalism.

You will work with medical staff to maintain a smooth patient flow, verify registrations, and support invoicing and record-keeping while upholding ODCHC policies and patient-first

Qualifications

• Greet patients and manage check-in/check-out with courtesy.
• Provide professional assistance in person and over the phone.
• Demonstrate patient‑first behaviors and multi-task in a busy clinic.
• Assist scheduling, rescheduling, and coordinating appointments.
• Verify patient registration and assist with insurance enrollment as needed.

Responsibilities

• Welcome and check in patients, greet visitors, and direct to staff.
• Answer phones courteously and provide accurate information.
• Process check-out, schedule follow-ups, and collect payments.
• Post encounters and payments in EMR and reconcile daily balances.
• Maintain accurate patient charts and review forms for completeness.

Skills

People skills

Teamwork

Conflict management

Written communication

Clear communication

Multicultural communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

EMR (Electronic Medical Records)

Job description

Open Door Community Health Centers in Crescent City, CA is seeking a Clinical Receptionist to welcome patients, check them in, and coordinate appointments. You will answer phones, enter information in EMR and scheduling systems, collect co-payments, and help patients access services with empathy and professionalism.

You will work with medical staff to maintain a smooth patient flow, verify registrations, and support invoicing and record-keeping while upholding ODCHC policies and patient-first