Patient-First Front Desk Receptionist for Chiropractic Clinic

New England Chiropractic Healt; Worcester (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Bonus based on performance

Dental insurance

Job summary

New England Chiropractic Health in Worcester, MA is seeking a friendly Front Desk Receptionist to be the welcoming face of our clinic. You will greet patients, schedule appointments, answer calls, and guide them through check-in and billing with a patient-first approach.

The role emphasizes accuracy in records, efficient use of the practice management software, and coordination with clinicians to maintain a smooth patient flow. Previous healthcare front desk experience is preferred.

Qualifications

• Experience in a medical/healthcare front desk preferred.
• Strong communication and interpersonal skills with a patient-first attitude.
• Proficiency in scheduling software and basic computer applications.

Responsibilities

• Greet and check in patients with a warm, professional demeanor.
• Schedule, confirm, and manage patient appointments using practice management software.
• Answer incoming phone calls and respond to patient inquiries promptly.
• Collect co-pays, process payments, and manage billing paperwork.
• Verify insurance information and assist with insurance-related questions.
• Maintain accurate patient records and update electronic health files.
• Keep the front desk and waiting area clean, organized, and welcoming.

Skills

Front desk customer service

Communication skills

Multitasking

Healthcare knowledge

Team player

Tools

Practice management software

Billing software

Job description

New England Chiropractic Health in Worcester, MA is seeking a friendly Front Desk Receptionist to be the welcoming face of our clinic. You will greet patients, schedule appointments, answer calls, and guide them through check-in and billing with a patient-first approach.

The role emphasizes accuracy in records, efficient use of the practice management software, and coordination with clinicians to maintain a smooth patient flow. Previous healthcare front desk experience is preferred.