Patient Concierge & Medical Receptionist

Chiropractic Care Center NW, PS Inc.; Camas (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Maternity leave coverage

Job summary

Chiropractic Care Center NW, PS Inc. is seeking a Patient Coordinator / Medical Receptionist to manage front-desk duties and administrative tasks. You will greet patients, handle check-in, schedule chiropractic and massage appointments, and respond to inquiries with empathy and professionalism.

You will maintain patient records in the EHR system, process payments, and support the care team to ensure smooth patient flow and clear communication. Attention to confidentiality is essential.

Qualifications

• Proven experience in a medical receptionist or administrative role.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency with office software and electronic health record systems.
• Attention to detail and commitment to maintaining patient confidentiality.
• Ability to learn quickly.

Responsibilities

• Greet patients warmly and assist them with the check-in process.
• Schedule appointments and manage the calendar for the chiropractic and Massage team.
• Answer phone calls and respond to patient inquiries in a timely manner.
• Maintain accurate patient records and ensure confidentiality.
• Process patient payments and manage billing inquiries.
• Collaborate with the healthcare team to ensure smooth patient flow and communication.
• Assist with insurance verification and pre-authorization processes.
• Provide general administrative support as needed, including filing and data entry.

Skills

Medical receptionist

Administrative experience

Communication skills

Multitasking

EHR systems

Confidentiality

Learn quickly

Tools

Office software

Electronic Health Records (EHR)

Job description

Chiropractic Care Center NW, PS Inc. is seeking a Patient Coordinator / Medical Receptionist to manage front-desk duties and administrative tasks. You will greet patients, handle check-in, schedule chiropractic and massage appointments, and respond to inquiries with empathy and professionalism.

You will maintain patient records in the EHR system, process payments, and support the care team to ensure smooth patient flow and clear communication. Attention to confidentiality is essential.