Patient-First Front Desk Coordinator | Growth & Benefits

BIGH Management LLC; Phoenix (AZ); Presencial; USD 29.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Employer-paid benefits

Dental and vision

HSA

Paid time off

Maternity leave

Career growth

Descripción de la vacante

HealthyU Clinics in Phoenix seeks a Front Desk Coordinator to greet patients, schedule appointments, verify insurance, and manage calls. You will support front-office operations and maintain HIPAA-compliant records in our EMR system.

The role requires a high school diploma, 1 year of medical front office experience, BLS certification, and proficiency with Microsoft Office and EHR systems, preferably Athenahealth. Travel to other clinic locations may be required.

Formación

• High school diploma or equivalent required.
• Minimum of one year of experience as a Medical Receptionist or Front Office Coordinator.
• Current Basic Life Support (BLS) certification required.
• Proficiency in Microsoft Office, EHR systems, and scheduling software.
• Experience with Athenahealth EHR is highly preferred.
• Excellent verbal and written communication, customer service, and multitasking skills.

Responsabilidades

• Greet and check in patients, creating a welcoming experience.
• Schedule appointments and coordinate provider calendars.
• Prepare patient charts and verify insurance benefits.
• Collect co-pays and balances per policies.
• Manage front office triage and patient flow with back office staff.
• Answer calls professionally and respond to inquiries promptly.
• Assist with referrals, authorizations, and follow-up scheduling.
• Maintain EMR records and HIPAA compliance.

Conocimientos

Customer service

Communication

Organizational skills

Multitasking

HIPAA compliance

Educación

High school diploma

BLS Certification

Herramientas

Athenahealth EHR

Microsoft Office

Appointment scheduling software

Descripción del empleo

HealthyU Clinics in Phoenix seeks a Front Desk Coordinator to greet patients, schedule appointments, verify insurance, and manage calls. You will support front-office operations and maintain HIPAA-compliant records in our EMR system.

The role requires a high school diploma, 1 year of medical front office experience, BLS certification, and proficiency with Microsoft Office and EHR systems, preferably Athenahealth. Travel to other clinic locations may be required.