Front Office & Patient Services Coordinator

SENTA ENT and Allergy Physicians; Valdosta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

HSA

FSA

Disability insurance

PTO

Job summary

SENTA Partners/ENT and Allergy Associates of South GA is seeking a Front Office Coordinator in Valdosta, GA. You will be the first contact for patients, greet them, check-in, schedule appointments, and collect insurance information while maintaining confidentiality in a busy clinic.

You will support the clinical team, handle billing inquiries, manage front office supplies, and ensure HIPAA compliance while delivering outstanding customer service in an outpatient setting.

Qualifications

• High school diploma or GED required.
• Medical reception experience preferred.
• Knowledge of clinic policies and procedures.

Responsibilities

• Greet and check-in patients in a friendly, professional manner.
• Manage patient appointment scheduling, including rescheduling and cancellations.
• Answer incoming calls, respond to inquiries, and direct calls as needed.
• Collect and verify patient information, including insurance details and demographics.
• Maintain patient records in the EMR with accuracy and confidentiality.
• Process patient payments, handle billing inquiries, and provide receipts.

Skills

Customer service

Phone etiquette

Data entry

Scheduling

Education

High school diploma or GED

Tools

EMR

MS Office

Job description

SENTA Partners/ENT and Allergy Associates of South GA is seeking a Front Office Coordinator in Valdosta, GA. You will be the first contact for patients, greet them, check-in, schedule appointments, and collect insurance information while maintaining confidentiality in a busy clinic.

You will support the clinical team, handle billing inquiries, manage front office supplies, and ensure HIPAA compliance while delivering outstanding customer service in an outpatient setting.