Patient Experience Coordinator - Front Office (ENT)

Advanced-Ent-and-Allergy; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Basic health insurance after 2 months

Dental and vision insurance options

Paid holidays

PTO accrual

401k and life insurance options

Job summary

Advanced-Ent-and-Allergy in Sandy Springs, GA, is seeking a motivated front desk assistant to join our ENT team. You will greet patients, manage registrations, verify benefits, and coordinate appointments to ensure smooth patient flow in a busy practice.

The role requires reliable attendance, strong customer service, and basic EMR/Microsoft Office skills; prior medical experience is a plus, with benefits including healthcare options and PTO.

Qualifications

• High School Diploma or equivalent.
• Excellent attendance and reliability.
• Customer Service.
• Microsoft Office.
• Reliable Transportation.
• EMR experience.
• Previous medical experience a plus.

Responsibilities

• Greet Patients.
• Patient Registration.
• Verify Benefits.
• Check-in/out.
• Process Payments.
• Schedule Appointments.
• Answer Multi-Line Phone.
• Coordinate Medical Record Requests.
• Facilitate Patient Flow.
• Responds to Inquiries.
• Protect Patient Confidentiality.

Skills

Customer Service

Excellent attendance

Reliability

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Advanced-Ent-and-Allergy in Sandy Springs, GA, is seeking a motivated front desk assistant to join our ENT team. You will greet patients, manage registrations, verify benefits, and coordinate appointments to ensure smooth patient flow in a busy practice.

The role requires reliable attendance, strong customer service, and basic EMR/Microsoft Office skills; prior medical experience is a plus, with benefits including healthcare options and PTO.