Patient-First Front Desk Coordinator (EMR)

Columbia Pain Management Pc; Portland (OR); On-site; USD 35,000 - 52,000; Full time

Job summary

Columbia Pain Management Pc in Portland, OR is seeking a friendly Front Office Assistant to greet patients, answer phones, schedule appointments in the EMR, and handle payments with professionalism. You will support clerical tasks, update patient demographics, coordinate referrals, and help maintain an organized waiting area while delivering exceptional patient service in a busy clinic.

This role requires strong communication, attention to detail, and the ability to juggle multiple tasks,

Qualifications

• Exceptional customer service skills.
• Proficiency in Microsoft Office; 1-2 years preferred.
• Medical office experience preferred; familiarity with EHRs (Electronic Health Records).
• People skills and ability to communicate well with staff and patients.

Responsibilities

• Greet and assist patients and visitors; schedule appointments in EMR.
• Answer phones; take messages; route calls to appropriate staff.
• Document patient interactions in EMR and file correctly.
• Verify/update patient demographics; process payments and deposits.

Skills

Customer service

Microsoft Office

Medical office experience

Electronic Health Records

Job description

Columbia Pain Management Pc in Portland, OR is seeking a friendly Front Office Assistant to greet patients, answer phones, schedule appointments in the EMR, and handle payments with professionalism. You will support clerical tasks, update patient demographics, coordinate referrals, and help maintain an organized waiting area while delivering exceptional patient service in a busy clinic.

This role requires strong communication, attention to detail, and the ability to juggle multiple tasks,