Patient-First Front Desk Coordinator

Wisconsin Oral Surgery & Dental Implants; West Allis (WI); On-site; USD 31,000 - 42,000; Full time

Job summary

Wisconsin Oral Surgery & Dental Implants is seeking a Front Desk Office Coordinator to be the first point of contact for patients, manage calls, schedule appointments, and support the administrative flow of the practice. This role emphasizes patient care and office efficiency within a busy oral surgery environment.

Responsibilities include greeting patients, updating records, posting payments, coordinating surgeries, and collaborating with the team to deliver exceptional patient experiences

Qualifications

• Completion of high school or equivalent is required.
• Experience preferred in oral surgery, dental, or medical.
• Administrative skills with a track record of growth or improvement.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Patient Interaction: expertly answer the phone, schedule appointments, and create patient accounts.
• Administrative Support: check patients in, post payments, and convert treatment plans accurately.
• Surgery Coordination: assist with scheduling surgeries and ensure preparations are made.
• Team Collaboration: work with professionals to maintain an efficient office.
• Versatility: take on varied duties and adapt to evolving practice needs.

Skills

Patient-centric attitude

Positive impact

Multitasking ability

Customer service expertise

Communication skills

Adaptability

Education

High school diploma or equivalent

Job description

Wisconsin Oral Surgery & Dental Implants is seeking a Front Desk Office Coordinator to be the first point of contact for patients, manage calls, schedule appointments, and support the administrative flow of the practice. This role emphasizes patient care and office efficiency within a busy oral surgery environment.

Responsibilities include greeting patients, updating records, posting payments, coordinating surgeries, and collaborating with the team to deliver exceptional patient experiences