Patient-First Dispensary Technician – Retail Cannabis

AYR Wellness, Inc.; Beachwood (OH); On-site; USD 22,000 - 30,000; Full time

Job summary

Ayr Wellness, Inc. is seeking a Dispensary Technician in Beachwood, OH to provide patients with an extraordinary experience. You will explain products, answer questions, and ensure accurate orders using POS and inventory systems.

The role requires 1–3 years in retail or customer service, high attention to detail, and the ability to work in a fast-paced environment while maintaining compliance and patient privacy. Training offered.

Qualifications

• Must be 21+ years old.
• Pass all background checks.
• Strong cash handling and POS experience.
• Experience in a high-volume retail environment.

Responsibilities

• Explain potential benefits of premium cannabis products to patients and provide personalized guidance.
• Process patient orders via POS and coordinate with inventory to ensure accuracy.
• Maintain patient records and confidentiality, including intake and paperwork in compliance with policy.
• Assist in keeping the dispensary clean, stocked, and properly organized for a great patient experience.
• Support management in delivering a welcoming, patient-first environment.

Skills

Cash handling

Customer service

Communication

Problem solving

Education

High school diploma/GED

Tools

POS system

Inventory control

Job description

Ayr Wellness, Inc. is seeking a Dispensary Technician in Beachwood, OH to provide patients with an extraordinary experience. You will explain products, answer questions, and ensure accurate orders using POS and inventory systems.

The role requires 1–3 years in retail or customer service, high attention to detail, and the ability to work in a fast-paced environment while maintaining compliance and patient privacy. Training offered.