Patient-First Cannabis Dispensary Tech

Ayr Wellness; Parma Heights (OH); On-site; USD 17,000 - 20,000; Full time

Job summary

Ayr Wellness is a leading U.S. multi-state cannabis operator with a growing network of retail locations across multiple states, dedicated to quality patient experiences and responsible adult-use offerings.

Based in Ohio, the Dispensary Technician role focuses on knowledgeable, compassionate service while ensuring compliance, accurate transactions, and a positive patient journey in a fast-paced retail setting.

Qualifications

• High school diploma or GED required.
• 1–3 years experience in retail or customer service; cannabis experience is a plus.
• Must be 21 years of age or older and able to pass background checks.

Responsibilities

• Provide patient education on premium cannabis products and explain potential benefits.
• Process patient orders using POS and inventory systems with accuracy and efficiency.
• Maintain patient records and confidentiality; ensure compliance with policies.
• Open and close procedures; manage cash handling procedures and end-of-day balance.

Skills

Cash handling

Customer service

Communication

High-volume environment

Education

High school diploma/GED

Tools

POS system

Inventory control software

Job description

Ayr Wellness is a leading U.S. multi-state cannabis operator with a growing network of retail locations across multiple states, dedicated to quality patient experiences and responsible adult-use offerings.

Based in Ohio, the Dispensary Technician role focuses on knowledgeable, compassionate service while ensuring compliance, accurate transactions, and a positive patient journey in a fast-paced retail setting.