Patient-First Dental Scheduling Specialist

Jobtailor; Alabama; On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor is seeking a friendly and organized dental front desk receptionist to join our Alabama-area practice. You will greet patients, manage scheduling, prepare charts, and maintain a smooth flow of patients and visits.

You will handle calls and referrals, ensure HIPAA compliance, and support a positive patient experience while coordinating with providers and staff throughout the day.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Understanding of dental terminology.
• Authorization to work in the United States verified through E-Verify.
• Friendly, inviting, and professional personality and presence.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Attention to detail.
• Previous oral surgery experience is a plus but not required.

Responsibilities

• Provide concierge-level customer service to patients, referring offices, and team members by phone, in person, and through electronic communication.
• Greet patients and visitors immediately upon arrival.
• Answer the phone promptly.
• Schedule appointments to optimize patient satisfaction, provider time, and use of exam and treatment rooms.
• Prepare a daily schedule for each provider.
• Prepare patient charts.
• Manage patient flow to reduce wait times.
• Assist patients as necessary.
• Maintain a neat and orderly reception area.
• Maintain professional relationships with referring offices.
• Maintain confidentiality in accordance with HIPAA.
• Perform other related duties as assigned.

Skills

Customer service

Dental terminology

Friendly demeanor

Organizational skills

Attention to detail

Typing

Filing

Professional presence

Communication skills

Education

High school diploma or equivalent

Tools

Typing

Office basics

Filing

Job description

Jobtailor is seeking a friendly and organized dental front desk receptionist to join our Alabama-area practice. You will greet patients, manage scheduling, prepare charts, and maintain a smooth flow of patients and visits.

You will handle calls and referrals, ensure HIPAA compliance, and support a positive patient experience while coordinating with providers and staff throughout the day.