Dental Front Office Coordinator – Patient Experience

Specialized Dental Partners; Georgetown (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off & Holidays

Flexible Spending & Health Savings

Life & Disability Insurance

Employee Assistance & Wellness

Additional Voluntary Benefits

Job summary

Specialized Dental Partners seeks a friendly Dental Receptionist to be the first point of contact for patients. You will help create a welcoming environment, manage appointments, handle inquiries, process payments, and protect patient information in a HIPAA-compliant office.

The role requires strong communication, organization, and computer skills, with a schedule from Monday to Friday, 7:45am to 4:00pm, in a collaborative team setting. Comprehensive benefits are offered for eligible staff.

Qualifications

• High school diploma or equivalent is required.
• Experience in customer service, healthcare, scheduling or patient-facing roles is preferred.
• Strong communication and customer service skills are essential.
• Reliable, organized and detail-oriented with computer proficiency.

Responsibilities

• Greet patients warmly and maintain a welcoming reception area.
• Schedule and confirm appointments; manage provider calendars.
• Answer calls, respond to inquiries, and manage patient communications.
• Verify insurance coverage and obtain pre-authorizations as needed.
• Process payments, handle billing, and maintain accurate financial records.
• Update and maintain patient records and ensure accurate data entry.
• Coordinate patient flow and provide administrative support as needed.
• Ensure HIPAA compliance and patient confidentiality.

Skills

Customer service

Scheduling

Healthcare familiarity

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Specialized Dental Partners seeks a friendly Dental Receptionist to be the first point of contact for patients. You will help create a welcoming environment, manage appointments, handle inquiries, process payments, and protect patient information in a HIPAA-compliant office.

The role requires strong communication, organization, and computer skills, with a schedule from Monday to Friday, 7:45am to 4:00pm, in a collaborative team setting. Comprehensive benefits are offered for eligible staff.