Patient-First Dental Front Desk & Scheduler

HODGES & HODGES DMD PA; Asheville (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Job summary

Hodges & Hodges DMD PA in Asheville, NC is seeking a friendly and organized Dental Front Desk/Scheduler to greet patients, schedule appointments, and handle billing with a patient-first mindset.

As the welcoming face of the practice, you will verify benefits, process payments, and maintain accurate records in our practice management system, ensuring smooth daily operations and a positive patient experience from first call to checkout.

Qualifications

• Prior dental front desk or medical receptionist experience preferred.
• Familiarity with dental software (Dentrix, Eaglesoft or similar).
• Strong communication and patient service mindset.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments to optimize daily flow.
• Answer incoming calls and respond to patient inquiries promptly.
• Verify dental insurance benefits and process claims accurately.
• Collect and post patient payments, co-pays, and balances.
• Maintain and update accurate patient records in dental practice management software.
• Coordinate with clinical staff to ensure seamless patient transitions.

Skills

Greet patients

Scheduling

Insurance verification

Billing

Communication

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Job description

Hodges & Hodges DMD PA in Asheville, NC is seeking a friendly and organized Dental Front Desk/Scheduler to greet patients, schedule appointments, and handle billing with a patient-first mindset.

As the welcoming face of the practice, you will verify benefits, process payments, and maintain accurate records in our practice management system, ensuring smooth daily operations and a positive patient experience from first call to checkout.