Recepción Dental / Programador

HODGES & HODGES DMD PA; Asheville (NC); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

401(k)

Employee discounts

Paid time off

Résumé du poste

Hodges & Hodges DMD PA in Asheville, NC, is seeking a friendly and organized Dental Front Desk/Scheduler to welcome patients and keep the office running smoothly from first call to checkout.

Responsibilities include greeting patients, scheduling, insurance verification, payments, and coordinating with clinicians. Prior front desk or medical receptionist experience is preferred, with familiarity in Dentrix or Eaglesoft.

Qualifications

• Prior dental front desk or medical receptionist experience preferred.
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar).
• Knowledge of dental insurance verification and billing processes.
• Strong communication and interpersonal skills with a patient-first attitude.

Responsabilités

• Greet and check in patients in a warm, professional manner.
• Schedule, confirm, and manage patient appointments to optimize daily flow.
• Answer incoming calls and respond to patient inquiries promptly.
• Verify dental insurance benefits and process claims accurately.
• Collect and post patient payments, co-pays, and balances.
• Maintain and update accurate patient records in dental practice management software.
• Coordinate with clinical staff to ensure seamless patient transitions.

Connaissances

Customer service

Communication

Multitasking

Team player

Outils

Dentrix

Eaglesoft

Description du poste

Benefits:

• 401(k)
• Employee discounts
• Paid time off

About the Role:

Hodges & Hodges DMD PA in Asheville, NC is looking for a friendly and organized Dental Front Desk/Scheduler to be the welcoming face of our practice! In this role, you'll play a vital part in keeping our office running smoothly while delivering an exceptional patient experience from the very first phone call to checkout.

Responsibilities:

• Greet and check in patients in a warm, professional manner
• Schedule, confirm, and manage patient appointments to optimize daily flow
• Answer incoming calls and respond to patient inquiries promptly
• Verify dental insurance benefits and process claims accurately
• Collect and post patient payments, co-pays, and balances
• Maintain and update accurate patient records in dental practice management software
• Coordinate with clinical staff to ensure seamless patient transitions

Requirements:

• Prior dental front desk or medical receptionist experience preferred
• Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
• Knowledge of dental insurance verification and billing processes
• Strong communication and interpersonal skills with a patient-first attitude
• Highly organized with the ability to multitask in a fast-paced environment
• Proficient in basic computer skills and office software
• Dependable, punctual, and a collaborative team player

About Us:

Hodges & Hodges DMD PA is a trusted dental practice serving the Asheville, NC community with a commitment to high-quality, compassionate dental care. Our patients love us for our personalized approach and the genuine relationships we build with every visit. We take pride in fostering a supportive, team-oriented work environment where every staff member is valued and appreciated.