Patient Experience Coordinator: Front Desk & Scheduling

Aspen Dental; Rocky Mount (NC); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental, a leading dental service organization, seeks a Patient Experience Coordinator to handle front office duties, schedule appointments, verify insurance, and collect payments. You will contribute to a welcoming, efficient patient experience and support the Manager with daily operations in a busy practice.

We offer comprehensive benefits, a best-in-class training program, and a collaborative culture designed to foster career growth and patient-focused care at our Rocky Mount location.

Qualifications

• Strong communication and interpersonal skills required.
• Excellent time management and organizational abilities.
• Attention to detail and accuracy essential.
• Must be 18 years or older.

Responsibilities

• Report to the Manager and perform daily front office tasks to create lasting impressions and build trust with patients.
• Provide superior patient service with compassion and care in line with patient needs, policies, regulations and dental board standards.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Perform additional tasks as assigned by the Manager.

Skills

Communication skills

Time management

Organization

Detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental, a leading dental service organization, seeks a Patient Experience Coordinator to handle front office duties, schedule appointments, verify insurance, and collect payments. You will contribute to a welcoming, efficient patient experience and support the Manager with daily operations in a busy practice.

We offer comprehensive benefits, a best-in-class training program, and a collaborative culture designed to foster career growth and patient-focused care at our Rocky Mount location.