Cannabis Dispensary Experience Specialist

AYR Wellness, Inc.; Niles (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

AYR Wellness, Inc. is seeking a Dispensary Technician to deliver an outstanding patient experience in our Ohio locations. You will explain benefits of cannabis products, answer questions, and process patient orders with accuracy and care.

The role requires basic math, cash handling, strong communication, and the ability to work in a high-volume retail environment. We value teamwork, ongoing learning, and a patient-first approach in a fast-paced setting.

Qualifications

• Must possess basic math, computer, and cash handling skills.
• Able to communicate effectively with patients/caregivers and team members.
• Must be 21 years of age or older.
• Able to pass all background checks.
• Maintain regular and punctual attendance.
• Experience with cash handling and POS/inventory control systems.
• Prior experience working in a high‑volume environment.

Responsibilities

• Provides knowledge, guidance, and a personalized experience to each patient by explaining potential benefits of the premium cannabis products offered.
• Ensures patient questions or concerns are resolved quickly and completely.
• Oversees patient intake process, ensuring appropriate patient records and paperwork are submitted and confidential information is maintained.
• Receives, coordinates, and fulfills patient orders using the POS and inventory tracking systems in compliance with AYR Wellness policies.
• Adapts to varied sales volume and stays active by initiating learning activities and helping keep the dispensary stocked, clean, and guest-ready.
• Follows compliance practices and prevents the diversion of medical cannabis to unauthorized individuals.
• Assists in processing and monitoring floor stock and daily inventory counts.
• Fosters a positive work environment, treats everyone with dignity and respect, and maintains a curiosity for
• Performs opening and closing procedures.
• Act as a critical link between AYR Wellness and patients by providing a stress-free and helpful patient experience.
• Take pride in the appearance of the store and ensure all areas are clean, safe, and guest-ready.

Skills

Math

Computer skills

Cash handling

Communication

Education

High school diploma/GED

Tools

POS system

Job description

AYR Wellness, Inc. is seeking a Dispensary Technician to deliver an outstanding patient experience in our Ohio locations. You will explain benefits of cannabis products, answer questions, and process patient orders with accuracy and care.

The role requires basic math, cash handling, strong communication, and the ability to work in a high-volume retail environment. We value teamwork, ongoing learning, and a patient-first approach in a fast-paced setting.