Patient Financial Services Specialist — Care & Eligibility

INSIGHT; Coldwater (MI); Sur place; USD 35 000 - 55 000; Plein temps

Résumé du poste

INSIGHT in Coldwater, MI is seeking a Patient Financial Services Representative to support hospital revenue cycle activities, including patient billing, cashier duties, and financial counseling. The role focuses on accurate reimbursement and a patient-centered financial experience.

You will collaborate with patients, clinical teams, and payers to verify Medicaid eligibility, assist with enrollment and redeterminations, process claims, and set up payment plans in accordance with hospital policies.

Qualifications

• High school diploma or equivalent required.
• 1–3 years in hospital patient financial services, billing, or revenue cycle.
• Familiarity with Medicaid eligibility and hospital-based financial assistance programs.
• Knowledge of hospital billing systems and EHRs.

Responsabilités

• Perform payment posting, adjustments, and account reconciliation.
• Monitor accounts receivable and follow up on unpaid or underpaid claims.
• Investigate and resolve claim denials, coding issues, and billing discrepancies.
• Assist Medicaid enrollment, applications, and redeterminations.

Connaissances

Customer service

Communication

HIPAA compliance

Multi-tasking

Problem solving

EHR familiarity

Formation

High school diploma or equivalent

Associate or Bachelor preferred

Outils

Hospital billing systems

Electronic Health Records (EHR)

Description du poste

INSIGHT in Coldwater, MI is seeking a Patient Financial Services Representative to support hospital revenue cycle activities, including patient billing, cashier duties, and financial counseling. The role focuses on accurate reimbursement and a patient-centered financial experience.

You will collaborate with patients, clinical teams, and payers to verify Medicaid eligibility, assist with enrollment and redeterminations, process claims, and set up payment plans in accordance with hospital policies.