Patient Financial Services Specialist

Ironwood Physicians, P.C.; Chandler (AZ); On-site; USD 42,000 - 56,000; Full time

Job summary

Ironwood Cancer & Research Centers in Chandler, AZ, is seeking a Patient Financial Service Representative to manage copay logs, verify insurance, and support patients with billing and payment inquiries. This full-time role requires attention to detail and strong knowledge of reimbursement processes.

The position emphasizes accurate ledgers, pre-treatment cost estimates, and coordinating with internal teams to ensure timely financial clearance for care.

Qualifications

• Knowledge of medical terminology and healthcare reimbursement processes.
• Understanding of chemotherapy-related drugs, supplies, and insurance considerations.
• Familiarity with governmental and regulatory requirements related to collections.

Responsibilities

• Verify and update insurance eligibility and demographic information for patients.
• Educate patients on copays, deductibles, coinsurance, and out-of-pocket responsibilities.
• Collect payment at time of service and follow cash-handling policies.

Skills

Medical terminology

Healthcare reimbursement

Regulatory knowledge

EMR/billing systems

Data entry

Attention to detail

Communication skills

Accommodation awareness

Education

High School Diploma or equivalent

3 years experience in healthcare reimbursement

Tools

EMR systems

Billing platforms

Job description

Ironwood Cancer & Research Centers in Chandler, AZ, is seeking a Patient Financial Service Representative to manage copay logs, verify insurance, and support patients with billing and payment inquiries. This full-time role requires attention to detail and strong knowledge of reimbursement processes.

The position emphasizes accurate ledgers, pre-treatment cost estimates, and coordinating with internal teams to ensure timely financial clearance for care.