Patient Financial Services Associate II

MaineHealth; Scarborough (ME); On-site; USD 28,000 - 34,000; Full time

Job summary

MaineHealth is seeking a Patient Financial Services Associate II in Scarborough to perform patient accounting tasks including billing and follow-up on insurance claims.

One year in a related healthcare field is required, and hospital or provider-based billing experience is preferred. The role supports account completion and closure with a focus on denial resolution and accurate processing of patient payments.

Qualifications

• High school diploma or GED preferred.
• One year in a related healthcare field required.
• Hospital or provider-based billing experience preferred.
• Ability to handle patient billing within filing limits.
• Experience with insurance claim follow-up and denial resolution.

Responsibilities

• The role focuses on patient accounting with billing and claim follow-up.
• Support account completion and closure by resolving insurance denials.

Skills

Patient accounting

Insurance claims processing

Denial resolution

Healthcare experience

Education

High school diploma or GED

Job description

Description

MaineHealth Corporate

Clerical/Administrative Support

Req #: 85115

Summary:

The Patient Financial Services Associate II role is responsible for the specific set of patient accounting which could include the appropriate billing, training, and/or follow up/denial resolution of insurance claims within filing limits to support the proper account completion and closure.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: One year in a related healthcare field required. Hospital or provider-based billing experience preferred. Demonstrates competency in all essential functions of a Patient Financial Services Associate I role.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.