Patient Service Specialist

MaineHealth; Portland (ME); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

paid parental leave

flexible work options

student loan assistance

professional development opportunities

well-being resources

Job summary

MaineHealth is seeking a Patient Service Specialist in Portland, ME to manage patient appointments and referrals while supporting routine administrative duties for the practice. You will assist front desk operations, coordinate with care teams, and help ensure a smooth patient experience.

The role emphasizes accurate scheduling, timely referrals, and courteous patient service in a community-based setting, with benefits and flexible options as part of MaineHealth’s commitment.

Qualifications

• High school diploma or GED preferred.
• Six months of medical office experience required.
• Proficient computer skills.

Responsibilities

• The Patient Service Specialist ensures patient scheduling and referral needs are met while assisting in general administrative and patient service tasks.

Skills

Proficient computer skills

Education

High school diploma or GED preferred

Job description

Description

MaineHealth Behavioral Health

Clerical/Administrative Support
Req #: 92676

Summary

The Patient Service Specialist role ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service needs of the practice.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

• paid parental leave
• flexible work options
• student loan assistance
• professional development opportunities
• well-being resources

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

Notice Regarding Maine Employer Surveillance Statute

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.