Patient Financial Navigator – Charity Care

Rutgers University; Newark (NJ); On-site; USD 30,000 - 31,000; Full time

Job summary

Rutgers University, through Rutgers University Behavioral Health Care (UBHC) Newark Outpatient Services, seeks a Financial Assistance Advisor to manage patient registration in the revenue cycle system and determine eligibility for Charity Care in compliance with NJ policy.

Under supervision, the role handles intake processing, insurance data entry, and daily reporting to support ambulatory programs, with on-site work and standard daytime hours.

Qualifications

• Two to three years of progressively more responsible clerical experience, one year of which must have been in a physician’s office, hospital billing office or insurance company which involved billing and collection or medical insurance activities.
• Prior experience functioning in a computerized environment.
• Familiarity with medical terminology.

Responsibilities

• Interviews and registers patients into the revenue cycle system.
• Forwards patients’ registration packages to Clinical Records to achieve a complete Medical Records folder.
• Determines customer’s eligibility for the Charity Care program as set forth by NJ Department of Health N.J.A.C. 8:31B-4.37 and UBHC policy.
• Enters completed insurance data into revenue cycle system.
• Completes requirement tracking when a client is initially registered and/or routinely updated.
• Documents the type of registration, client’s benefits information, HIPAA restriction and action taken on the account.
• Accesses, prints and prepares the daily Intake report and IC that identifies patients with scheduled appointment: IPMS report and IPMS.

Skills

Clerical experience

Computerized environment

Job description

Rutgers University, through Rutgers University Behavioral Health Care (UBHC) Newark Outpatient Services, seeks a Financial Assistance Advisor to manage patient registration in the revenue cycle system and determine eligibility for Charity Care in compliance with NJ policy.

Under supervision, the role handles intake processing, insurance data entry, and daily reporting to support ambulatory programs, with on-site work and standard daytime hours.