Patient Financial Navigator

Norton Healthcare; Whitner (KY); On-site; USD 38,000 - 54,000; Full time

Job summary

Norton Healthcare is seeking a Financial Counselor to act as a liaison to patient registration and insurance verification and providers. You will interact with patients and other customers to promote prompt reimbursement and deliver excellent customer service.

The role emphasizes coordination with care teams and insurance processes to ensure accurate financial clearance for patients and timely payments.

Qualifications

• One year patient registration experience.
• Three years in financial counseling, patient accounting and insurance verification.
• Bachelor Degree or equivalent preferred.

Responsibilities

• Exemplify excellent customer service while liaising with patient registration and insurance verification and providers.
• Interact with patients, representatives and other customers to promote prompt reimbursement.

Skills

Customer service

Communication

Insurance verification

Education

Bachelor's degree

Job description

Norton Healthcare is seeking a Financial Counselor to act as a liaison to patient registration and insurance verification and providers. You will interact with patients and other customers to promote prompt reimbursement and deliver excellent customer service.

The role emphasizes coordination with care teams and insurance processes to ensure accurate financial clearance for patients and timely payments.