Patient Financial Counselor & Registration Liaison

Norton Healthcare, Inc.; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

Norton Healthcare, Inc. is seeking a Financial Counselor to provide outstanding customer service by serving as a liaison to patient registration and insurance verification and to healthcare providers.

The role emphasizes prompt, accurate reimbursement and clear communication. You will interact with patients, representatives, and other customers in a positive manner, supporting accurate billing, verifying coverage, and facilitating smooth transitions through the financial assistance process

Qualifications

• One year patient registration experience.
• Active role in financial counseling, patient accounting and insurance verification.
• Bachelor Degree preferred.

Responsibilities

• Act as liaison to patient registration and insurance verification and providers.
• Interact with patients, representatives and other customers in a positive manner to support prompt reimbursement.

Skills

Customer service

Communication

Interpersonal skills

Education

Bachelor Degree

Job description

Norton Healthcare, Inc. is seeking a Financial Counselor to provide outstanding customer service by serving as a liaison to patient registration and insurance verification and to healthcare providers.

The role emphasizes prompt, accurate reimbursement and clear communication. You will interact with patients, representatives, and other customers in a positive manner, supporting accurate billing, verifying coverage, and facilitating smooth transitions through the financial assistance process