Patient Financial Navigator

Pinehurst Surgical Clinic; Pinehurst (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A healthcare provider in North Carolina seeks a Financial Counselor to serve as the primary contact for patients regarding their financial inquiries. This role reviews treatment costs, advises on insurance coverage, manages payment collection, and sets up payment plans, ensuring patients are informed of their financial responsibilities. The ideal candidate should have healthcare or finance experience and demonstrate effective communication and organizational skills. A compassionate and professional demeanor is essential.

Qualifications

• 2-4 years of experience in healthcare, finance, billing, or patient access roles.
• Ability to read and interpret insurance claims.
• Strong attention to detail and multitasking abilities.

Responsibilities

• Prepare and review patient cost estimates for services.
• Collect co-payments and manage billing inquiries.
• Educate patients on financial responsibilities and payment plans.

Skills

Healthcare experience

Financial analysis

Billing knowledge

Communication skills

Organizational skills

Customer service

Microsoft Office proficiency

Data entry skills

Education

High school diploma or equivalent

Job description

A healthcare provider in North Carolina seeks a Financial Counselor to serve as the primary contact for patients regarding their financial inquiries. This role reviews treatment costs, advises on insurance coverage, manages payment collection, and sets up payment plans, ensuring patients are informed of their financial responsibilities. The ideal candidate should have healthcare or finance experience and demonstrate effective communication and organizational skills. A compassionate and professional demeanor is essential.