Patient Financial Navigator

Prisma; United States; Presencial; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

Prisma Health is seeking a Revenue Cycle professional to support timely and accurate resolution of patient accounts. Responsibilities include collecting deductibles, co-pays, and co-insurances, performing demographic and financial assessments, and facilitating access to financial assistance and payor sources.

The role collaborates with Social Work, Outcomes Management, and external agencies to optimize care continuity.

Qualificações

• Requires high school diploma or equivalent.
• 3 years of health care revenue cycle experience (billing, collections, or customer service).
• Strong interpersonal and communication skills with patients and teams.
• Ability to explain insurance terms and assist with financial counseling.

Responsabilidades

• Interview patients to gather complete demographic and financial information.
• Explain patient financial responsibility and collect payments.
• Monitor high-dollar accounts for timely submission and reimbursement.
• Coordinate referrals to DHHS and assist with applications.
• Maintain up-to-date knowledge of payor regulations and guidelines.
• Assist with disability determination and outreach to external agencies.
• Handle special revenue-cycle projects and escalations as needed.

Conhecimentos

Interpersonal skills

Financial counseling

HIPAA/AHIPAA guidelines

Customer service

Formação académica

High school diploma

Bachelor’s degree substitution

Descrição da oferta de emprego

Prisma Health is seeking a Revenue Cycle professional to support timely and accurate resolution of patient accounts. Responsibilities include collecting deductibles, co-pays, and co-insurances, performing demographic and financial assessments, and facilitating access to financial assistance and payor sources.

The role collaborates with Social Work, Outcomes Management, and external agencies to optimize care continuity.