Patient Financial Navigator

Prisma; Greenville (SC); Presencial; USD 42 000 - 54 000; Tempo integral

Resumo da oferta

Prisma Health’s Cancer Centers on Faris Road in Greenville seeks a revenue cycle professional to ensure timely and accurate billing, patient financial counseling, and compliant collection processes while coordinating with Social Work and Outcomes Management.

The role emphasizes HIPAA-compliant interviews, obtaining demographic and financial information, verifying coverage, and guiding patients through financial assistance options, with a focus on high-quality customer service.

Qualificações

• High School diploma or equivalent.
• 3 years - Health Care Revenue Cycle Experience (billing, collections, and/or customer service).

Responsabilidades

• Interviews patient and/or patient's representative to obtain complete and accurate demographic and financial information.
• Monitors high dollar accounts to ensure timely submission and reimbursement.
• Coordinates referrals for DHHS applications and monitors timely completion.
• Maintains superior revenue cycle knowledge of regulations and payor sources.
• Contacts Social Security Administration and assists with disability determination processes.
• Completes special projects related to the revenue cycle.

Conhecimentos

Customer service

Revenue cycle knowledge

Interpersonal skills

Communication

Formação académica

High School diploma or equivalent

Bachelor's degree substitution option

Descrição da oferta de emprego

Prisma Health’s Cancer Centers on Faris Road in Greenville seeks a revenue cycle professional to ensure timely and accurate billing, patient financial counseling, and compliant collection processes while coordinating with Social Work and Outcomes Management.

The role emphasizes HIPAA-compliant interviews, obtaining demographic and financial information, verifying coverage, and guiding patients through financial assistance options, with a focus on high-quality customer service.