Patient Financial Navigator

Optum; Scottsdale (AZ); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Optum is seeking a Financial Counselor to support patient registration and insurance verification at the Phoenix area location. You will collect demographics, verify coverage, and ensure accurate medical records and billing information are entered into the hospital system.

This role emphasizes compliance, patient communication, and timely documentation. The position offers a Monday–Friday schedule with potential for rotating weekends and includes a sign-on bonus for external applicants.

Qualifications

• High School Diploma or GED required.
• At least 1 year of customer service experience.
• At least 1 year of collections or insurance-related experience.
• Basic proficiency with computers and data entry.

Responsibilities

• Maintains up-to-date knowledge of registration requirements for multiple hospital areas.
• Ensures accurate and timely entry of demographic information into the ADT system.
• Identifies patients to prevent duplicate medical record numbers.
• Reviews accounts for accuracy and required documentation.

Skills

Customer service

Collections/insurance experience

Data entry

Education

High School Diploma/GED

Job description

Optum is seeking a Financial Counselor to support patient registration and insurance verification at the Phoenix area location. You will collect demographics, verify coverage, and ensure accurate medical records and billing information are entered into the hospital system.

This role emphasizes compliance, patient communication, and timely documentation. The position offers a Monday–Friday schedule with potential for rotating weekends and includes a sign-on bonus for external applicants.