Patient Financial Advocate

Jobtome; Glendale (AZ); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Optum, part of UnitedHealth Group, is hiring a Financial Counselor in Phoenix, AZ. The role supports patients with insurance verification, billing, and payment arrangements, with a $2,000 sign-on bonus for external applicants.

The schedule is Monday–Friday 8:00 AM–4:30 PM with rotating weekends; base pay ranges $18–$32 per hour, plus comprehensive benefits and career development opportunities.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• 1+ years of collections or insurance-related experience.
• Basic computer/data-entry proficiency.

Responsibilities

• Maintains up-to-date knowledge of patient registration requirements.
• Ensures accurate entry of demographic information into the ADT system.
• Identifies patient correctly to prevent duplicate MRNs.
• Documents insurance verification and payment information accurately.

Skills

Customer service

Collections experience

Insurance knowledge

Data entry

Education

High School Diploma/GED

Job description

Optum, part of UnitedHealth Group, is hiring a Financial Counselor in Phoenix, AZ. The role supports patients with insurance verification, billing, and payment arrangements, with a $2,000 sign-on bonus for external applicants.

The schedule is Monday–Friday 8:00 AM–4:30 PM with rotating weekends; base pay ranges $18–$32 per hour, plus comprehensive benefits and career development opportunities.