Patient Financial Counselor – Care & Billing Advocate

Jobtome; Phoenix (AZ); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision Insurance

401(k) Plan

Education Reimbursement

Employee Discounts

Assistance Program

Referral Bonus

Voluntary Benefits

Job summary

UnitedHealth Group is seeking a Financial Counselor in Phoenix. The role involves registering patients, verifying insurance, and collecting payments with accuracy and empathy. A $2,000 sign-on bonus is available for external applicants.

Schedule is Monday through Friday, with occasional weekends, at 350 W Thomas Road, Phoenix. You will interact with patients to gather demographic and insurance data, determine eligibility, explain costs, and guide them through payment plans while maintaining

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• 1+ years of collections or insurance-related experience.
• Basic computer/data entry skills.

Responsibilities

• Maintains up-to-date knowledge of registration requirements for all areas.
• Ensures accurate entry of demographic information into the ADT system.
• Identifies patient information to avoid duplicate records.
• Verifies information with the patient at registration and corrects errors.
• Obtains required signatures and ensures documents are scanned into the system.

Skills

Customer service

Data entry

Insurance knowledge

Education

High School Diploma/GED

Tools

ADT system

Job description

UnitedHealth Group is seeking a Financial Counselor in Phoenix. The role involves registering patients, verifying insurance, and collecting payments with accuracy and empathy. A $2,000 sign-on bonus is available for external applicants.

Schedule is Monday through Friday, with occasional weekends, at 350 W Thomas Road, Phoenix. You will interact with patients to gather demographic and insurance data, determine eligibility, explain costs, and guide them through payment plans while maintaining