Patient Financial Navigator

Salinas Valley Health; Salinas (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

NUHW Union

Job summary

Salinas Valley Health in Salinas, CA seeks a Financial Counselor to assess patients' ability to pay and arrange payment plans within the Patient Financial Services department. You will follow up on unpaid accounts, explain charity options, and support admission billing for self-pay portions.

The ideal candidate has 1+ year experience in collections or medical office billing, strong communication, and comfort with non-English speakers; high school diploma required. Day shift, 1.0 FTE.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology.
• Experience with patient billing and government programs.
• Proficient in computer systems and data entry.

Responsibilities

• Evaluate patients' ability to pay and arrange payment plans.
• Follow up with responsible parties for non-payment.
• Process payments and discuss charity care options.
• Enter notes into the computer system and maintain records.
• Assist with applications and referrals to charity programs.
• Interpret for non-English speaking patients.

Skills

Medical terminology

Computer skills

Billing experience

Government programs knowledge

Education

High school diploma or GED

Job description

Salinas Valley Health in Salinas, CA seeks a Financial Counselor to assess patients' ability to pay and arrange payment plans within the Patient Financial Services department. You will follow up on unpaid accounts, explain charity options, and support admission billing for self-pay portions.

The ideal candidate has 1+ year experience in collections or medical office billing, strong communication, and comfort with non-English speakers; high school diploma required. Day shift, 1.0 FTE.