Financial Counselor

Salinas Valley Health; Salinas (CA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

NUHW Union

Job summary

Salinas Valley Health in Salinas, CA seeks a Financial Counselor to assess patients' ability to pay and arrange payment plans within the Patient Financial Services department. You will follow up on unpaid accounts, explain charity options, and support admission billing for self-pay portions.

The ideal candidate has 1+ year experience in collections or medical office billing, strong communication, and comfort with non-English speakers; high school diploma required. Day shift, 1.0 FTE.

Qualifications

• High school diploma or GED required.
• Knowledge of medical terminology.
• Experience with patient billing and government programs.
• Proficient in computer systems and data entry.

Responsibilities

• Evaluate patients' ability to pay and arrange payment plans.
• Follow up with responsible parties for non-payment.
• Process payments and discuss charity care options.
• Enter notes into the computer system and maintain records.
• Assist with applications and referrals to charity programs.
• Interpret for non-English speaking patients.

Skills

Medical terminology

Computer skills

Billing experience

Government programs knowledge

Education

High school diploma or GED

Job description

## Financial CounselorApply: Salinas, CA: Full time: Posted 2 Days Ago: SVH-103530**It's fun to work in a company where people truly BELIEVE in what they're doing!***We're committed to bringing passion and customer focus to the business.*## ## Department:Patient Financial ServicesWorks under the supervision of the Business Services Coordinator. Evaluates patient’s ability to pay bills and arranges for payment schedules, follows up with responsible parties for non-payment of bills and determines if collection efforts have been exhausted. Provides patients with alternative resources to finance hospitalization. Performs other duties as assigned.* Composes and types letters, liens and probate claims.* Arranges for and collects payments for pre-registered patients, in-house and discharged patients.* Answers inquiries accurately and courteously.* Enters detailed comments into the computer system.* Evaluates and processes incoming mail.* Maintains a system for periodic review and follow-up on unpaid accounts.* Greets patients and public politely.* Responds to inquiries from collection agencies.* Receives required documentation for charity care patients.* Provides patients with options of program coverage and assists with completion of applications.* Receives and reviews all admissions with self-pay portion for possible third-party governmental coverage.* Follows up with responsible parties and third-party payor on unpaid accounts.* Refers accounts to outside collection agencies when collection efforts have been exhausted.* Processes loan applications.* Processes bankruptcy notices.* Maintains records and files account transaction, hard copy and computer system.* To be vigilant of co-members desk when vacant.* Interprets for non-English speaking patients/public.* Performs other duties as assigned.**Education:** Work requires knowledge generally acquired through a high school education or GED.**Licensure:** None.**Experience:** One (1) or more years collection or organization business office experience, including medical terminology, computer experience, general billing and governmental program knowledge.**Pay Range:** The hourly rate for this position is $29.47 - $35.47. The range displayed on this job posting reflects the target for new hire salaries for this position **Job Specifications:**● Union: NUHW### ### ● Work Shift: Day Shift### ### ● FTE: 1.0### ### ● Scheduled Hours: 40*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*