Financial Counselor and collector

Ledgent-Finance-; Covina (CA); On-site; USD 28,000 - 40,000; Full time

Job summary

Ledgent-Finance- in Covina, California seeks a Financial Counselor and Collector to support patients with financial counseling, Medi-Cal and Medicaid experience, and optimize hospital reimbursement. This front-facing role involves direct interaction with patients to navigate available resources and enrollment options.

You will meet with patients to discuss obligations, assist with applications, identify sources of aid, and provide outstanding customer service in a hospital setting.

Qualifications

• Experience with Medi-Cal and Medicaid.
• Healthcare financial counseling or related experience preferred.
• Strong communication and customer service skills.
• Comfortable working directly with patients in a hospital setting.

Responsibilities

• Meet with patients to discuss financial obligations and assistance options.
• Assist with Medi-Cal, Medicaid, and other financial aid applications.
• Identify and secure all available sources of financial assistance.
• Help maximize reimbursement for hospital services.
• Provide outstanding customer service and support to patients.

Skills

Medi-Cal / Medicaid experience

Strong communication

Customer service skills

Front-facing role

Job description

Financial Counselor and collector (JN -092026-431250) Covina, California

Salary: USD0 - USD25 per hour

Seeking a patient-focused Financial Counselor with Medi-Cal and Medicaid experience to assist patients with financial assistance programs and payment options. This is a front-facing role that requires direct interaction with patients to help them navigate available resources while ensuring the hospital receives maximum reimbursement for services rendered.

Key Responsibilities:

• Meet with patients to discuss financial obligations and assistance options.
• Assist with Medi-Cal, Medicaid, and other financial aid applications.
• Identify and secure all available sources of financial assistance.
• Help maximize reimbursement for hospital services.
• Provide outstanding customer service and support to patients.

Requirements:

• Experience with Medi-Cal and Medicaid.
• Previous healthcare financial counseling, patient access, or related experience preferred.
• Strong communication and customer service skills.
• Comfortable working directly with patients in a hospital setting.