Patient Financial Advocate

AON Central Services, LLC; United States; On-site; USD 36,000 - 62,000; Full time

Job summary

AON Central Services, LLC is seeking a Financial Counselor to serve as a liaison between patients and the practice, coordinating payments and assisting with financial responsibilities. The role monitors pre-certification and ensures patient insurance benefits are updated in the billing software.

The ideal candidate will have at least two years of experience in healthcare, strong communication skills, and proficiency in MS Office. The position requires attention to detail and the ability to manage financial discussions with patients and providers effectively.

Qualifications

• Minimum of two years prior experience in healthcare, preferably clinical or office setting.
• Ability to calculate insurance co-pay and coinsurance.
• Detail-oriented with solid problem-solving abilities.

Responsibilities

• Coordinate with insurance on pre-certification processes.
• Review patient schedules for financial responsibility.
• Assist patients with financial aid application paperwork.

Skills

Verbal and communication skills

Insurance knowledge

Customer service

Critical thinking

Time management

Conflict management

Education

High school Diploma or GED

Further education or degree

Tools

MS Office

Job description

AON Central Services, LLC is seeking a Financial Counselor to serve as a liaison between patients and the practice, coordinating payments and assisting with financial responsibilities. The role monitors pre-certification and ensures patient insurance benefits are updated in the billing software.

The ideal candidate will have at least two years of experience in healthcare, strong communication skills, and proficiency in MS Office. The position requires attention to detail and the ability to manage financial discussions with patients and providers effectively.