Patient Financial Navigator

LCMC Health; New Orleans (LA); Presencial; USD 23 000 - 32 000; Tempo integral

Resumo da oferta

LCMC Health is seeking a Patient Access Associate – Financial Clearance in New Orleans to guide patients through arranging appointments, verifying insurance, and explaining financial responsibilities. You will help collect payments and support financial assistance while coordinating with care teams to ensure a smooth patient experience.

The role emphasizes accuracy, empathy, and teamwork in a fast-paced healthcare setting, with a focus on reducing delays and confusion so patients can focus on

Qualificações

• Customer service and communication skills.
• Ability to multitask and problem-solve efficiently.
• Experience with insurance verification and patient registration.
• Attention to accuracy and confidentiality in all patient interactions.

Responsabilidades

• Schedule patient appointments and registrations.
• Verify insurance coverage and demographics.
• Create and update patient accounts.
• Collect and scan documentation including IDs and cards.
• Explain copays, balances, estimates, and financial responsibility.
• Collect point-of-service payments and support financial assistance processes.
• Resolve registration and work queue errors.
• Communicate updates with providers and internal teams.

Conhecimentos

Customer service

Communication

Multitask

Insurance verification

Registration

Financial conversations

Confidentiality

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

LCMC Health is seeking a Patient Access Associate – Financial Clearance in New Orleans to guide patients through arranging appointments, verifying insurance, and explaining financial responsibilities. You will help collect payments and support financial assistance while coordinating with care teams to ensure a smooth patient experience.

The role emphasizes accuracy, empathy, and teamwork in a fast-paced healthcare setting, with a focus on reducing delays and confusion so patients can focus on