Patient Access & Financial Clearance Specialist

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

LCMC Health in New Orleans is seeking a Patient Access Associate – Financial Clearance to guide patients through the financial aspects of care. You will help with scheduling, verify insurance, and explain financial responsibilities before services are rendered.

In a fast-paced hospital setting, you will create and update patient accounts, collect required documents, and collect payments at the point of service.

Qualifications

• High school diploma or GED required.
• Ability to explain financial responsibility clearly.
• Experience with insurance verification or patient registration is a plus.

Responsibilities

• Schedule patient appointments and coordinate registrations.
• Verify insurance coverage, eligibility, and demographic information.
• Create and update patient accounts accurately and efficiently.
• Collect and scan required documentation such as IDs and insurance cards.
• Explain copays, balances, estimates, and financial responsibility to patients.
• Collect point-of-service payments and support financial assistance when needed.
• Resolve registration and work queue errors promptly.
• Communicate updates clearly with providers and internal teams.

Skills

Customer service

Excellent communication

Attention to detail

Multitasking

Financial explanations

Confidentiality

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans is seeking a Patient Access Associate – Financial Clearance to guide patients through the financial aspects of care. You will help with scheduling, verify insurance, and explain financial responsibilities before services are rendered.

In a fast-paced hospital setting, you will create and update patient accounts, collect required documents, and collect payments at the point of service.