Patient Financial Navigator

Livingston HealthCare; Livingston (MT); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Robust Benefits Package

Job summary

Livingston HealthCare in Livingston, Montana, is seeking a Patient Financial Counselor to serve as the primary contact for patients regarding financial matters, including insurance verification, payment arrangements, and billing inquiries. You will ensure patients understand their financial responsibilities while maintaining compliance with policies.

The role is a 1.0 FTE (40 hours/week), Monday through Friday, 8:00 am to 4:30 pm, on site.

Qualifications

• Excellent communication and attention to detail.
• Two years in customer service or office credit/collection.
• Proficient computer skills including Word and Excel.

Responsibilities

• Review insurance and financial eligibility for patients.
• Generate and review census reports daily.
• Coordinate with Care Manager; track compliance issues.
• Assist Medicaid enrollment and financial assistance.
• Process patient statements and payments.
• Prepare and send payment-related letters.

Skills

Effective communication

Customer service

Office experience

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Livingston HealthCare in Livingston, Montana, is seeking a Patient Financial Counselor to serve as the primary contact for patients regarding financial matters, including insurance verification, payment arrangements, and billing inquiries. You will ensure patients understand their financial responsibilities while maintaining compliance with policies.

The role is a 1.0 FTE (40 hours/week), Monday through Friday, 8:00 am to 4:30 pm, on site.