Patient Financial Navigator – Onsite Eligibility & Aid

Agence PROvidence; Missoula (MT); On-site; USD 25,000 - 38,000; Full time

Job summary

Providence in Missoula, MT is hiring a Patient Financial Counselor to support patients through financial clearance, payment collection, and access to financial assistance. This full-time, day, on-site role collaborates with families by phone or in person to resolve accounts and determine eligibility for sponsorship programs.

The ideal candidate will have a High School diploma, 2 years in healthcare payer or office settings, and 2+ years using Epic or similar systems; 3 years of related

Qualifications

• High School Diploma or GED required.
• 2 years of experience in a hospital, clinic, or healthcare business office.
• 3 years of experience as a Patient Financial Advocate Associate preferred.
• 2 years of experience using an automated account follow-up system (Epic preferred).

Responsibilities

• Assist patients with financial clearance and payment collection.
• Identify eligibility and complete applications for government programs.
• Provide education and support for financial assistance and sponsorships.

Skills

Patient interaction

Communication skills

Team collaboration

Education

High School Diploma or GED

Tools

Epic

Job description

Providence in Missoula, MT is hiring a Patient Financial Counselor to support patients through financial clearance, payment collection, and access to financial assistance. This full-time, day, on-site role collaborates with families by phone or in person to resolve accounts and determine eligibility for sponsorship programs.

The ideal candidate will have a High School diploma, 2 years in healthcare payer or office settings, and 2+ years using Epic or similar systems; 3 years of related