Patient Financial Advocate - Onsite, Day-One Benefits

Trinity Health; Brighton (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits from Day One

Tuition Reimbursement

Career growth opportunities

Job summary

Trinity Health Livingston is hiring for a Financial Advocate role focused on patient access and financial counseling. The position is fully on-site, with responsibilities including advising patients on treatment costs, benefits, and available financial assistance.

The role requires 2–3 years in patient access or patient accounting, knowledge of billing basics, and certification within a year (HFMA CRCR or NAHAM CHAA).

Qualifications

• Counsels patient on cost of treatment, insurance benefits, and financial assistance options.
• Communicates payment options and facilitates payment plans.
• Understands basic billing, coding, and hospital reimbursement basics.

Responsibilities

• Counsel patients on cost of care and insurance benefits; document payment arrangements.
• Assist patients with financing, payment plans, and financial assistance options.
• Audit bills for accuracy and assist in reducing write-offs to improve collections.

Skills

Financial counseling

Patient access

Billing knowledge

Education

High school diploma or GED

HFMA CRCR or NAHAM CHAA certification within 1 year

Tools

Epic

Job description

Trinity Health Livingston is hiring for a Financial Advocate role focused on patient access and financial counseling. The position is fully on-site, with responsibilities including advising patients on treatment costs, benefits, and available financial assistance.

The role requires 2–3 years in patient access or patient accounting, knowledge of billing basics, and certification within a year (HFMA CRCR or NAHAM CHAA).