Patient Financial Navigator

Harboroaks; Danville (PA); On-site; USD 42,000 - 60,000; Full time

Job summary

Geisinger Behavioral Health Danville is seeking a Business Office Coordinator to streamline patient financial interactions and ensure accurate billing processes. You will verify benefits, provide financial counseling, and coordinate payment arrangements to support seamless patient care.

The role requires strong knowledge of Commercial Insurance and Medicare/Medicaid, attention to detail, and the ability to work with patients and guarantors to resolve accounts efficiently.

Qualifications

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Responsibilities

• Audit admission packets and verify benefits and patient demographics in the accounting system.
• Provide financial counseling to patients/guarantors and collect out-of-pocket expenses.
• Complete financial disclosure paperwork for patients requesting assistance.

Skills

Insurance verification

Financial counseling

Payment arrangements

Account resolution

Data accuracy

Education

High school diploma or equivalent

Job description

Geisinger Behavioral Health Danville is seeking a Business Office Coordinator to streamline patient financial interactions and ensure accurate billing processes. You will verify benefits, provide financial counseling, and coordinate payment arrangements to support seamless patient care.

The role requires strong knowledge of Commercial Insurance and Medicare/Medicaid, attention to detail, and the ability to work with patients and guarantors to resolve accounts efficiently.