Patient Access & Admissions Registrar

SUN Delaware; Georgetown (DE); On-site; USD 36,000 - 56,000; Full time

Job summary

SUN Behavioral Health in Georgetown, DE is seeking a patient financial navigator and admission coordinator. The role focuses on collecting co-pays, verifying insurance, and assisting patients with financial aid while ensuring compliance with hospital policies.

The successful candidate will handle patient intake, verify eligibility, and communicate with departments to support accurate billing and smooth patient flow in a fast-paced hospital environment.

Qualifications

• Required: High school diploma or GED. Basic medical terminology. CPR and hospital-selected de-escalation technique certification.
• One year of experience in a behavioral health setting or related field; knowledge of insurance payor rules and regulations.

Responsibilities

• Validate insurance information for accuracy and complete the records.
• Collect co-pays, deductibles, and payments at admission.
• Assist patients with financial assistance and preadmission processes.
• Update front-end logs and verify Medicaid status monthly.
• Communicate with nursing and ancillary departments to ensure smooth patient flow.

Skills

Customer service

Communication

Organization

Education

High School/GED

Job description

SUN Behavioral Health in Georgetown, DE is seeking a patient financial navigator and admission coordinator. The role focuses on collecting co-pays, verifying insurance, and assisting patients with financial aid while ensuring compliance with hospital policies.

The successful candidate will handle patient intake, verify eligibility, and communicate with departments to support accurate billing and smooth patient flow in a fast-paced hospital environment.