Business Office Coordinator

Talentify; Danville (PA); On-site; USD 38,000 - 60,000; Full time

Job summary

Geisinger Behavioral Health Danville seeks a Business Office Coordinator to help patients navigate coverage and payments. You will verify benefits, counsel patients on financial obligations, and set up payment arrangements.

The role requires a high school diploma, 3+ years in related field, and strong knowledge of commercial insurance and Medicare/Medicaid. You will audit admission packets, manage beneficiary data, and maintain logs for upfront collections and charity, with periodic review with

Qualifications

• High school diploma or equivalent required.
• Three or more years of related experience required.
• Extensive knowledge of Commercial Insurance and Medicare/Medicaid.

Responsibilities

• Audit admission packets and verify benefits and demographics in the patient accounting system.
• Provide financial counseling to patients/guarantors and collect out-of-pocket amounts.
• Complete financial disclosure paperwork for patients requesting assistance.
• Prepare adjustment forms for charity or administrative adjustments.
• Prepare promissory notes for payment arrangements.
• Update upfront collection, charity, and admin adjustment logs; review weekly with BOD.
• Gather and interpret data to determine action and initiate timely payment steps.
• Perform other duties as assigned.

Skills

Commercial Insurance

Medicare/Medicaid

Financial Counseling

Education

High school diploma or equivalent

Job description

Overview

Helping Patients Navigate Care. Ensuring Financial Excellence.

The Business Office Coordinator

plays a critical role in creating a seamless patient experience by managing insurance verification, financial counseling, payment arrangements, financial assistance programs, and account resolution activities. This position is essential to maintaining accurate financial processes and supporting the mission of Geisinger Behavioral Health Danville.

Responsibilities

ESSENTIAL FUNCTIONS:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years' experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Not applicable

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.GBDAN