Patient Financial Counselor - Insurance & Billing Specialist

Ridgeview Institute Smyrna; Smyrna (GA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k) + matching

Health insurance

Vision insurance

Dental Insurance

Life insurance

Paid time off

Paid Holidays

On-site parking

Employee engagement program

Job summary

Ridgeview Institute Smyrna in Smyrna, GA is seeking a Patient Financial Counselor to verify insurance benefits, discuss financial responsibilities with patients, and manage accounts for inpatient and outpatient services. You will pursue outstanding balances, coordinate data across departments, and assist with hardship documentation while leveraging MedHost and Excel tools.

The role emphasizes timely collections, accurate reimbursement knowledge, and a professional, patient-centered approach in a

Qualifications

• Education: High School diploma or equivalent; college degree preferred.
• Experience interpreting insurance coverage, copayments and deductibles.
• Proficient in Excel and MedHost software; strong attention to detail.

Responsibilities

• Meet with patients and families to confirm insurance benefits and discuss financial responsibility.
• Coordinate and ensure accurate patient account data communication across departments.
• Assist patients facing hardships with required documentation and funding sources.
• Follow up on payment plans to keep accounts current with timely payments.
• Support discharge planning to minimize non-payment risks and coordinate final arrangements.

Skills

Communication skills

Detail-oriented

Time management

Analytical skills

Self-starter

Education

High School diploma or equivalent

College degree preferred

Tools

MedHost software

Excel

Microsoft Office

Job description

Ridgeview Institute Smyrna in Smyrna, GA is seeking a Patient Financial Counselor to verify insurance benefits, discuss financial responsibilities with patients, and manage accounts for inpatient and outpatient services. You will pursue outstanding balances, coordinate data across departments, and assist with hardship documentation while leveraging MedHost and Excel tools.

The role emphasizes timely collections, accurate reimbursement knowledge, and a professional, patient-centered approach in a