Patient Financial Counselor Insurance & Aid Advocate

UW Advancement Careers; Seattle (WA); Presencial; USD 31.000 - 44.000; Jornada completa

Descripción de la vacante

UW Medicine IECS seeks a Patient Financial Counselor to interview patients, determine insurance opportunities, and refer uninsured patients for Medicaid/financial eligibility screening. You will prepare estimates, review payment options, and manage UW Medicine’s Financial Assistance applications.

This onsite role starts fully in office with a possible shift to hybrid after probation. The position requires a high school diploma or GED and at least one year in a medical office.

Formación

• High school diploma or GED
• One year of experience in a medical office
• An equivalent combination of education and experience may substitute for stated requirements

Responsabilidades

• Interview patients and determine insurance opportunities
• Complete applications including Health Care Exchange, Medicaid, Medicaid Expansion, and Medicare Part D
• Manage a high volume of phone inquiries and referrals
• Manage all aspects of UW Medicine’s Financial Assistance application process
• Assess patient needs and obtain/verify insurance through web tools
• Document progress of each case in Epic notes
• Prepare price estimates and collect payments
• Maintain patient privacy and confidentiality

Conocimientos

Patient interviewing

Insurance screening

Financial counseling

Data privacy

Descripción del empleo

UW Medicine IECS seeks a Patient Financial Counselor to interview patients, determine insurance opportunities, and refer uninsured patients for Medicaid/financial eligibility screening. You will prepare estimates, review payment options, and manage UW Medicine’s Financial Assistance applications.

This onsite role starts fully in office with a possible shift to hybrid after probation. The position requires a high school diploma or GED and at least one year in a medical office.