Patient Financial Counselor - Elevate Hospital Billing

Freeman Health System; Springdale (AR); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vision & dental

Retirement with employer match

Paid time off

Wellness program

Flexible scheduling

Job summary

Freeman Health System in Springdale, AR is seeking a financial counselor to support point-of-service collections. You will explain insurance benefits, payment plans, and patient expectations, and coordinate with case management on deferrals.

The role also handles incoming patient calls and walk-ins, ensuring clear communication and accurate information. Minimum education includes two years of college and a high school diploma or GED; two years of registration/insurance verification experience is

Qualifications

• Completion of two years of college; high school diploma or GED.
• Two years' registration/insurance verification experience preferred in an acute care setting.

Responsibilities

• The financial counselor supports point-of-service collections and communicates insurance benefits, payment plans and expectations to patients.
• The financial counselor works with case management and administration on procedure deferrals.
• The financial counselor handles incoming patient calls and patient walk-ins.

Education

Two years of college

High school diploma or GED

Job description

Freeman Health System in Springdale, AR is seeking a financial counselor to support point-of-service collections. You will explain insurance benefits, payment plans, and patient expectations, and coordinate with case management on deferrals.

The role also handles incoming patient calls and walk-ins, ensuring clear communication and accurate information. Minimum education includes two years of college and a high school diploma or GED; two years of registration/insurance verification experience is