Patient Financial Counselor

Lifepoint Health®; Dublin (OH); On-site; USD 36,000 - 56,000; Full time

Job summary

Lifepoint Health is seeking a Financial Counselor to manage patient accounts and counsel on admitting and discharging processes and payment options. The role handles confidential financial information with care and accuracy.

The candidate should have a high school diploma, strong customer service and software skills, and experience in medical office billing or similar environments. Hospital experience preferred.

Qualifications

• Counsels patients to establish payment methods and options.
• Checks eligibility and collects financial information before admission.
• Interprets insurance and estimates self-pay portions.
• Maintains confidentiality of financial records.

Responsibilities

• Counsels patients to establish payment method across admission or discharge processes.
• Obtains missing admission information and patient signatures prior to admission.
• Informs patients of their self-pay obligations and collects payments.
• Prepares deposits and maintains cash drawer and daily reports.

Skills

Customer service

Telephone skills

Proficient in software programs

Education

High school diploma

Advanced education preferred

Tools

Paragon system

Job description

Lifepoint Health is seeking a Financial Counselor to manage patient accounts and counsel on admitting and discharging processes and payment options. The role handles confidential financial information with care and accuracy.

The candidate should have a high school diploma, strong customer service and software skills, and experience in medical office billing or similar environments. Hospital experience preferred.